Statement of Warranty
Enson Warrants all the products manufactured by Enson to free from defects in material and workmanship under normal use of a period of 12 months or 36months after the date of the original purchase price if repair or replacement is not possible of practical, Enson warranty covers ONLY the product itself. Enson will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed and used properly as deemed by Enson , Enson will not repair products damaged by improper use or faulty installation.

In Case of breakage:
All order shipments leave our factory complete and in working order, customer must report and damage within 7days of receipt of order by sending digital photographs(.JPG) of damaged items and shipping materials to sales@ensonled.com . Customer must retain damaged merchandise, package and shipping containers until claim had been settled. Damage in transit is the sole responsibility of the carrier, and any claim beyond this 7days period will not be deemed valid by Enson .

Return policy:
Enson will accept returns for a refund within 30days of the shipment of your order. Please note exceptions bellow:
Returns must be first acknowledged by Enson PRIOR to return, Please contact the related salesman in charge, Or send email to sales@ensonled.com . All packages sent to Enson MUST have the initial sales invoice number issued and printed clearly on the outsite of package, A lack thereof will result in the item being immediately restocked and no credit or refund will be issued. All returns must be made in their original packaging with sufficient packing material. Modified or installed items will not be accepted for return.